Overview
As a participant in a Harmonica session, you’ll engage in a guided conversational survey to share your thoughts, answer questions, and contribute qualitative insights. This guide will help you get the most out of your participation.Joining a session
Receive your invitation
You’ll receive a session link from the session creator. This may come as:
- An email with a link
- A shared link via messaging or other channels
- A QR code you can scan
- The link format will be:
app.harmonica.chat/chat?s={sessionId}
Click the session link
Open the link in your web browser. The link will take you directly to the chat interface for the session.
Sign in or create an account
If you don’t already have a Harmonica account, you’ll be prompted to create one. If you have an account, simply sign in.
Fill out the pre-session form
Before starting the chat, you’ll be asked to fill out a form with:
- Your name (optional, depending on session settings)
- Your email (optional, depending on session settings)
- Any custom questions the session creator has configured
Using the conversation interface
Once you’re in a session, you’ll see a conversation interface where you can engage in a guided conversational survey.Starting a conversation
- The conversation will typically begin with a greeting and may ask initial questions
- You can start typing your responses in the input field
- Press Enter or click Send to submit your message
What to expect
The conversation will:- Ask questions related to the session topic
- Guide the discussion based on your responses
- Gather your thoughts and qualitative insights
- Help structure your contributions
Best practices
Be specific
Provide specific examples and details rather than vague responses. This helps generate more meaningful insights.
Take your time
There’s no rush. Take time to think through your responses and provide thoughtful contributions.
Ask questions
If something is unclear, feel free to ask for clarification during the conversation.
Be collaborative
Remember that your contributions are part of a larger conversation. Consider how your thoughts relate to the overall discussion.
Viewing session results
After the session, you may be able to view:- Summary: An overview of the key insights from all participants
- Session recap: A detailed breakdown of the conversation
- Responses: Your own contributions and those of other participants (if visibility settings allow)
The visibility of results depends on the settings chosen by the session creator. Some results may only be visible to the session creator.
Troubleshooting
Can’t access the session
- Check the link: Make sure you’re using the correct invitation link
- Sign in: Ensure you’re signed in to the correct Harmonica account
- Contact support: If you continue to have issues, contact the session creator or reach out to [email protected]
Conversation not working
- Refresh the page: Sometimes a simple refresh resolves connection issues
- Check your internet connection: Ensure you have a stable internet connection
- Try a different browser: Some browsers may have compatibility issues
Questions about the session
- Ask during the conversation: The conversation interface can help clarify questions about the session topic
- Contact the session creator: Reach out to the person who invited you if you have questions about the session goals or structure
Privacy and data
- Your contributions are part of the session and may be visible to the session creator and other participants (depending on visibility settings)
- Session data is stored securely and only accessible to authorized users
- You can review Harmonica’s Privacy Policy for more details
Need help?
If you need assistance, you can:
- Contact the session creator directly
- Reach out to Harmonica support at [email protected]
- Join our Telegram support channel: @harmonica_support