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General questions

Harmonica is a conversational survey platform for qualitative insights that enables groups to coordinate, reduce friction, and move forward together. It helps facilitate team discussions, gather feedback, and synthesize insights from collaborative conversations.Whether you’re running a workshop, collecting team input, or facilitating a group discussion, Harmonica provides a conversational interface that guides participants through structured conversations and helps synthesize their contributions.
Harmonica works through sessions - structured conversational surveys where participants engage in guided conversations:
  1. Session creators design a session by defining their objective, what’s critical to gather, and context. The AI generates a conversational guide (prompt) that can be refined.
  2. Creators configure a pre-session form with questions participants will answer before the conversation
  3. Participants receive a unique session link (format: /chat?s={sessionId}), fill out the pre-session form, and engage in a guided conversation
  4. The conversation is guided by the session design, asking questions and gathering qualitative insights
  5. After the session, summaries and insights are automatically generated from all participants’ contributions
Sessions can be organized into Projects for better organization, and you can use templates to quickly start common types of sessions.
The easiest way to get started depends on your role:If you’re a participant:
  • Wait for a session link from a session creator
  • Click the link and start your guided conversation
  • See our participant guide for more details
If you’re creating a session:
There are several ways to support Harmonica:
  • Use it: The best way to support us is to use Harmonica and share feedback
  • Share feedback: Let us know what works well and what could be improved
  • Spread the word: Tell others about Harmonica if you find it useful
  • Report issues: Help us improve by reporting bugs or suggesting features
You can contact us at [email protected] or via Telegram.
We’re here to help! You can reach us through:We typically respond within 24-48 hours.
We take privacy seriously. For detailed information about how we handle your data, please refer to our Privacy Policy. You can find it on our main website at harmonica.chat.In general:
  • We only collect data necessary to provide the service
  • Session data is only accessible to authorized participants and session creators
  • You control who can see your contributions
  • We don’t share your data with third parties without your consent
To join a session, you need a session link from the session creator (format: app.harmonica.chat/chat?s={sessionId}). Click the link, sign in (or create an account if needed), fill out the pre-session form, and you’ll be taken to the conversation interface where you can start your guided conversation.
Yes! Session creators can create as many sessions as needed. You can organize them into projects or workspaces to keep things organized.
After a session, Harmonica automatically generates summaries and insights from all participants’ contributions. Session creators can review these results, and participants may also have access depending on the visibility settings.
Yes! Harmonica provides templates for common use cases to help you get started quickly. Browse available templates when creating a new session.

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Still have questions?

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